Shipping & Delivery

Last updated: 3 September 2025

Handling Time

  • Orders are usually processed and dispatched within 1–2 business days.

Delivery Times

  • Standard delivery from our UK warehouse typically takes 3–5 business days.

  • In the rare case an item is not available in our UK warehouse, it may be shipped from an alternative location. This may result in a longer delivery time.

  • If this occurs, we will always notify you before dispatch and provide an updated delivery estimate.

  • We may also fulfil orders from partner or authorised third-party warehouses to ensure timely delivery.

Tracking & Delivery

  • Tracking details are provided where available.

  • Risk of loss or damage passes to you once the goods are physically received by you or a person you nominate.

Inspection on Delivery

  • Please check your package upon delivery.

  • If your order arrives visibly damaged, you must notify us within 48 hours so that we can resolve the issue promptly.

🚚 Delivery FAQ

📦 How long does delivery take?

  • From our UK warehouse: usually 3–5 business days.

  • If stock ships from another location, delivery may take longer — we’ll always let you know before dispatch.

📍 Where do you ship from?

  • Most orders ship from our UK warehouse.

  • Occasionally, orders may be fulfilled from our partner warehouses in other locations to ensure availability.

🔍 Will I get tracking?

  • Yes, tracking is provided wherever available. You’ll receive details once your order has been dispatched.

✅ What should I do when my package arrives?

  • Please check the package upon delivery.

  • If it’s visibly damaged, let us know within 48 hours so we can fix it quickly.

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